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Register1. Do I have to register to use Network tool? Why?
 Answer: You can browse members or groups without login. However, most features in Network are only available to registered users. By registering an account, you can help yourself to build network and collaborate with others . It also helps us to better serve you. 2. Is registration free?
Answer: Yes, registration is always free. 3. What is "Security Check" in registration page?
Answer: "Security Check" is a mechanism to prevent spammers from registering accounts using computer program. Please enter the two words presented to you with space between them. Those words are hard to recognize. Please don't let them stop you. Just try hard and you will get through it. 4. I see "Invalid username!" after I clicked on "Check availability" button. Why?
Answer: Username must contain 6 - 20 characters and/or numbers, no space and no special characters. For example, these are bad username: "stock" or "stock$". These are good ones: "stocks" or "stock4". 5. Why do I need to provide email address?
Answer: You use your email address, not your username, to login. With your email address, you can reset your password in case you forget it. You will also be notified through email when there are updates in your groups, your connections or your discussions. 6. Will my email address be seen by others?
Answer: No. No one will see your email address. Nor will you see someone else's email addresses, even if they are your connections. All direct messages and responses are handled by our system account. Login7. I have registered an account. But I can't login. why?
Answer: The most likely answer is that you have provided wrong email or wrong password or both. If you forgot your password, click on "I forgot my password" link to reset your password. 8. What is the "Remember me" in login page?
Answer: By checking this box, your computer will "remember" your email and password you provide this time, and uses the information to login for you automatically next time. The saved email and password are not recognizable by human and only available to this Web site. To add additional protection, your email and password are encrypted. However, Please do NOT check this box if you are using a shared or public computer. 9. I see an error message "Your account has not been verified." Why?
Answer: You have to verify your account after registration. This is to ensure that you have provided correct email address. After registration, an email is sent to you with instructions to verify your account. It may take time for the email to arrive your inbox. Also, check your bulk or spam folder. If you don't see the email message within 24 hours after registration, please send a message to help@HometownStocks.com, with subject "I can't verify my account". My Account10. I forgot my password. How can I recover it?
Answer: You can't recover your password; but you can reset it. Go to "Login" page, then click on the link "I forgot my password", and follow the instructions. 11. Can I change my password?
Answer: Yes. Login first, then go to "My Account", click on "Change Password" on the left and follow the instructions. 12. Can I change my email address?
Answer: Yes. Login first, then go to "My Account", click on "Change Email" on the left and follow the instructions. 13. Can I change my username?
Answer: No. Your username is unique and you can't change it. Profile14. How do I find those members that share the same interests with me in a specific area?
15. How do I find those members that are using the same tool as me?
16. How do I find those members with CFA designation?
Answer: Go to "Search", then click on "Search Members" tab, then click on "By Knowledge". Enter "CFA" in "Designation", then click on "Search". 17. How do I find those members with significant knowledge on stock AAPL?
Answer: Go to "Search", then click on "Search Members" tab, then click on "By Expertise". Enter "AAPL" in "Company", then click on "Search". 18. Why do I need to supply zip code in my profile?
Answer: Compared to others, people living in the headquarter of a company may potentially have better knowledge on a company's culture and what's going on in that company. Providing zip code information is the easiest and best way to connect you with other members in nearby location, or in a location you are interested in. 19. I don't want everyone to see my first name, last name and zip code. How can I do that?
Answer: Go to your profile, then go to tab "About Me", click on "Edit" button. Click on the radio button under "Private", then click on "Save" button. The private information will not be seen by others, nor will it be included in search results. 20. Where can I enter links to my other social profiles?
Answer: If you are a member of other social network site, or you have a Web site, you can enter the information in the box under "About me" in your profile. Connections21. How to connect to a user?
Answer: You have two ways to connect to a user: 1. You send an invitation to the user and the user accepts your invitation. 2. The user sends you an invitation and you accept the invitation. 22. What does "Find my match" do?
Answer: "Find my match" on left menu under "Connections" is a quick page to search for members' profiles that match my profile. For example, if you specify "MSFT - MICROSOFT CORP" as the company under your profile "My Expertise", you will see a link below it: "There are 45 matches". Click on the link and you will see who are those 45 members that also put "MSFT - MICROSOFT CORP" under his/her expertise. 23. I have invited a user to join my network. Where to check the status of my invitation?
Answer: Click on "Connections" on the left, then click on the "Invitations" tab, then click on the link "Invitations sent". You will see those users to whom you have sent invitations, and the status of those invitations. 24. I received an invitation from a user to join his/her network. How do I accept it?
Answer: Click on "Connections" on the left, then click on the "Invitations" tab. Under "Invitations received", you will see those invitations and you can accept or decline each one. 25. I want to expand my network on the company AAPL. How can I do that?
Answer: You can go to the homepage for AAPL and find all those users with expertise in AAPL. Or you can click on "By Company" under "Network Analysis" on the left, enter "AAPL", then click on "Check Coverage". On the page, you can see your research gaps and the links to fill each gap. 26. How do I find out those common connections between me and aother user?
Answer: Go to the user's profile page, click on the tab "xxxx and You" (where "xxxx" is the username), you will see common in profiles, shared connections and shared groups between xxxx and you. Inbox27. How do I send a direct message to a user?
Answer: Go to your Inbox, click on "Compose". 28. How do I reply to a message I received?
Answer: Open the message, then click on "Reply" button, if there is one. 29. Why can't I respond to a message I received?
Answer: Some messages can't be replied. Network Analysis30. What is "Network Analysis"?
Answer: Network Analysis is to identify the strengths and gaps of your network in terms of research on a particular company. You can also find which company or industry are best covered by your research network. 31. What is "Network Analysis By Company"?
Answer: Do I have enough resources to conduct research on "AAPL"? Network Analysis By Company" answers this question by showing you what resources you have over a particular company, and how to fill the gaps. 32. What is "Network Analysis By Coverage"?
Answer: Which company is best covered by my research network? Network Analysis By Coverage" answers this question by showing you top companies or industries that are most covered by your network. 33. I see my network coverage for AAPL is 0%. What does it mean?
Answer: That means there is no one in your network that has indicated in his/her profile that he/she can help you research on AAPL within our research framework. 34. I see my network coverage for MSFT is 100%. What does it mean?
Answer: That means all items in our research framework for MSFT have been covered by people in your network, as indicated in their profiles. You have someone to ask if you need information on any particular subject in our research framework. Groups35. What's a group? How different is it from a project?
Answer: A group is a place for users with common interest on a particular subject. A group is different from a project. While a group has certain collaboration features like discussions, a project is the place for collaboration. A project can have tasks, workflow and document sharing, as well as start date and end date. 36. How can I allow anyone to join my group?
Answer: When you create a group, set "Everyone can join" under "Who can join this group". This will allow all members to apply to join. You can change it later any time by clicking "Edit Group" button. However, existing members will not be affected. 37. How can I limit the membership of my group to those in my network?
Answer: When you create a group, set "Only my connections can join" under "Who can join this group". This will only allow your connections to apply to join. You can change it later any time by clicking "Edit Group" button. However, existing members will not be affected. 38. How can I set my group as "invitation only"?
Answer: When you create a group, set "By my invitation only" under "Who can join this group". This will not allow anyone to apply to join. You can change it later any time by clicking "Edit Group" button. However, existing members will not be affected. 39. How can I automatically approve membership applications to my group?
Answer: All applications will be automatically approved if you turn on "Auto-Approval". Go to the group, under "Manage Group", you can turn on or turn off "Auto-Approval". You can remove a member any time. 40. What is "This group is related to" while creating a group?
Answer: You can associate a group to countries, industries, companies or disciplines. This will tell users what this group is about. This will also help users to find this group easily. 41. How to become a member of a group?
Answer: You have two ways to join a group: 1. You apply and group manager approves your application. 2. A group manager sends you an invitation and you accept the invitation. 42. Why can't I see who are the members of a group?
Answer: You have to be a member of a group to see other members of the group. 43. why I can't join a group?
Answer: Group owner or managers can limit the membership by setting the group as "Invitation only" or "Only my connections can join". Try to connect to the group manager to join these types of groups. 44. I applied to join a group and it has not been approved. Can I cancel my application?
Answer: Yes, you can. Just go to the Properties page of the group, then click on "Cancel my application". 45. My application to join a group has been denied. Can I re-apply to join?
Answer: Yes, you can. But be courteous. If you are denied twice, please do not re-apply. 46. How to withdraw from a group?
Answer: Click on "Leave Group" link under the "Members" page of the group. 47. How to become a group manager?
Answer: Send a message to the group owner or group manager and express your willingness to become a group manager. 48. How can I invite peple to join my group?
Answer: You need to be a group manager. Go to "Manage" in your group's page, enter the username to the search box, then search the user. In the search result, click on "Invite this user". 49. I am a group manager. How can I remove a user from my group?
Answer: You need to be a group manager. Go to "Members" in your group's page, click on "Remove this user". 50. I am a group manager. How can I promote a user in my group to be a group manager?
Answer: You need to be a group manager. Go to "Members" in your group's page, click on "Assign as group manager". 51. How do I recommend a group to others?
Answer: Click "Share" on a group's page, enter username and message text, then click on "Send". 52. I created a topic in group discussions. Will I get notified if someone posts a comment?
Answer: Yes. You will get a message in your Inbox. 53. Will I be notified if a user applies to join my group?
Answer: Yes. You will get a message in your Inbox. Updates54. Where do I see new groups created by my friends recently?
Answer: You can see new groups created by your friends in Updates page. 55. Where do I see my friend's new friends?
Answer: You can see your friend's new friends in Updates page. Search56. Can I search by first name, last name or email?
Answer: No. Email address will not be shown to others, nor will it be used for communication between members. We don't have plan to allow search by first name and last name. 57. How do I find those members that have interest in the company AAPL?
Answer: Go to "Search", then click on "Search Members" tab, then click on "By Expertise". 58. How do I find out those members that have access to Boomberg terminal?
Answer: Go to "Search", then click on "Search Members" tab, then click on "By Tools". Enter "Bloomberg", then click on "Search". 59. when I enter a keyword to search for groups, will it search in discussions?
Answer: Yes. Group names, group summarys, group descriptions, discussion topics, comments in those topics will be searched against. 60. How do I find those groups that are related to the company AAPL?
Answer: Go to "Search", then click on "Search Groups" tab. Enter "AAPL" in Company, then click on "Search". |
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